Please include your serial number, a clear description of the problem, and which power supply you are using. We will try our best to follow up within two business days, but we are a very small company and sometimes fall behind on emails.
Due to COVID-19, support responses may take 2-3 weeks, but we expect to be caught up soon. We are working from home when possible and trying to maximize production time while we are in the office, so our schedules vary. Thanks for your patience.
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