Please include your serial number, a clear description of the problem, and which power supply you are using. We will try our best to follow up within two business days, but we are a very small company and sometimes fall behind on emails.
Due to COVID-19, support reponses may take 7-14 days. We are working from home when possible and trying to maximize production time while we are in the office, so our schedules vary. Thanks for your patience.
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