We definitely have heard that the Raster 2 scares people. One of the first comments we saw on reddit was "Looks intimidating AF". I think the Raster 2 is easy to use - once you wrap your head around it. It lets you build a wide variety of delay- and pitch-based effects and explore the areas in between. One musician we met in Chicago this year bought a Raster to make a chorus sound that he could not get from any other pedal. We made videos to help you navigate the main and alternate controls, but ultimately, the consensus is that it is a pedal that takes some effort to learn but allows you to create entirely unique sounds.
Here's more proof, from Get Offset: